Privacy Policy

Privacy Policy

Introduction

Welcome to https://quad-tour-dubai.terratrek.net (hereafter referred to as ‘Quad Tour Dubai’, ‘we’, or ‘our’). We are committed to maintaining a transparent and secure online environment for our users while prioritizing the privacy and protection of your personal data. This Privacy Policy explains our practices regarding the collection, usage, and disclosure of information from our website visitors, application users, and service subscribers.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website at https://quad-tour-dubai.terratrek.net
  • Mobile applications developed by us
  • Online services and products offered through our platform
  • Interactions on social media platforms linked to our official accounts

Please note that this policy does not extend to third-party websites, applications, or services accessible through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us when:

  1. You sign up and use our applications or services as an authorized user.
  2. You visit our websites linked to this policy.
  3. You subscribe to receive communications from us, including newsletters, emails, telephone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data to enhance your experience and improve our services:

  • Account Information: This includes user IDs, usernames, passwords (hashed and salted), and account settings.
  • Payment Information: Details related to your payment methods, such as credit card numbers, expiration dates, and security codes.
  • Financial Information: Transaction history, billing addresses, and any financial records required for service provision.
  • Purchase Information: Data about the products or services you have purchased from us, including quantities and transaction dates.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile phone numbers for user authentication and service delivery.
  • Location Data: Geolocation information provided by your device to offer location-based services.
  • Feedback: Your comments, suggestions, and reviews related to our products or services.
  • Social Media Information: User data from social media platforms when you interact with our content or share it.
  • Product Information: Details about the products you have viewed or purchased, including preferences and customization choices.

We collect this data through various methods: user input forms, account settings, browsing activities, automated tracking technologies (like cookies), and third-party service providers.

Cookies

Cookies are small text files stored on your device when you visit our website. We use cookies to enhance your experience and provide personalized content:

  • Strictly Necessary Cookies: Ensure the basic functionality of our website, such as user authentication and session management.
  • Preference Cookies: Remember your preferences for a better user experience.
  • Analytics Cookies: Track website usage statistics to improve our services and understand user behavior.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. Upon no longer requiring the data, we will securely delete or anonymize it.

Security Measures

Quad Tour Dubai has implemented robust security measures to protect your personal data:

  • Data Encryption: We use encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards.
  • Access Controls: Our systems have access controls in place, limiting data access only to authorized personnel.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If we learn that we have collected such data by mistake, we will take steps to delete it promptly. Parents or guardians should supervise their child’s online activities and educate them about privacy practices.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data under certain circumstances.
  • Restriction: The right to limit the processing of your personal data.
  • Portability: The right to receive a copy of your personal data in a structured, commonly used format.
  • Objection: The right to object to the processing of your personal data for specific purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising your data privacy rights.

To exercise these rights or if you have any data-related queries, please contact our Data Privacy Team using the information provided below.

Changes to Policy

Quad Tour Dubai reserves the right to update this Privacy Policy at any time. We will post any changes on our website and inform you via email (if applicable) to ensure you are always aware of how we handle your data.

Contact Information

For inquiries, unsubscribe requests, or if you have any questions regarding this policy or our data practices: